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Do you need professional assistance with debt recovery? We encourage you to contact our company. Take advantage of the opportunity to work with professionals in their field. For 25 years, we have been gaining experience that allows us to speak with full confidence about the effectiveness of our work. Get in touch with our qualified team, who will carefully listen to the details of your situation, propose available solutions, and outline the process for achieving your goal. We offer support and reliable advice — we invite you to work with us.

Contact / Frequently Asked Questions




    Do you have doubts about the debt collection process? We want to help you get information on the questions you have.Below you will find answers to questions that our clients have asked us. Gather the necessary information about debt collection and benefit from our effective actions.

    Is it worth it to vindicate yourself? How do you do it?
    When the debtor fails to respond, our initial reaction is often panic, frustration, and the urge to resolve the matter on our own. Sometimes such actions are enough to recover the money owed to us. Unfortunately, a confidential resolution is not always possible. The best solution is to entrust the case to professionals. From the very beginning, your case will be handled by experienced specialists—saving you both time and peace of mind.
    How long can debt collection take?
    Debt collection is a complex and difficult process. Not all cases proceed in a schematic way, so a clear-cut solution time is hard to determine. Often a mere demand for payment is enough, which is a mobilizing solution. Often, however, it is necessary to refer the case to enforcement proceedings.
    What to do when, my regular customer does not pay his dues on time, and by ordering debt collection, I fear I will lose him?
    In its practice, the FER debt collection agency uses measures that seek agreement and peaceful resolution of cases. We understand the problems faced by both debtors and creditors, so we strive for negotiations that preserve good relations between the two parties. If such a solution is not possible, we opt for more radical methods of recovering outstanding debts.
    How do you collect receivables?
    The debt collection process is often divided into three stages:

    • Amicable process-Consists of negotiating with the debtor, we check his solvency and monitor the claim. Often we buy out the debt, so the creditor gets his due faster, and we sign a separate agreement with the debtor;
    • judicial-we formulate a lawsuit and follow the process of the proceedings until an enforcement clause is obtained;
    • enforcement-this is the process in which we decide on radical solutions. We write down the enforcement application to the bailiff and watch over the course of enforcement actions.